David McDonald
Sales Tools and Enablement Manager @Concentrix
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2020 — Present
Sales Tools and Enablement Manager @Concentrix
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Glasgow City, GB
Supporting Global and Regional Sales teams by leading the Global Knowledge Management team. Creating and delivering the Knowledge Management strategy for the Global Sales and Solutions teams with overall responsibility and ownership of the core knowledge management tools and content. Producing and delivering key internal communications.
EDUCATION
1994 — 1998
University of Glasgow
Master of Arts (MA), Philosophy
SKILLS
BankingRetail BankingStakeholder ManagementRelationship ManagementCredit RiskCross SellingInternet BankingFinancial ServicesCustomer ExperienceCoachingCustomer ServiceContact CentersInbound Lead GenerationOutbound MarketingProject ManagementBusiness DevelopmentEmployee EngagementStrategic InfluenceInternal CommunicationsAnalytical SkillsChange ManagementSales ManagementOperations ManagementRetention StrategiesCustomer RetentionCall CentersStrategyProcess ImprovementAnalysisOutsourcing
ABOUT DAVID MCDONALD
A senior Continuous Improvement and Bid Manager & previously a Sales Development and…
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