David McCullough

Vice President, Operational Excellence | Mortgage QC, Risk, & Process Optimization Leader

Role
VP of Operational Excellence at Qc Ally
Location
Greensboro, NC, US
LinkedIn followers
500 followers

About David McCullough

I am a strategic executive leader with a passion for driving organizational growth and transformation through innovative leadership, talent development, and operational excellence. With over 20 years of experience, I specialize in aligning people, processes, and technology to deliver measurable outcomes.Throughout my career, I’ve increased efficiency by up to 50%, reduced costs by millions, and implemented scalable training and quality control systems across global organizations. I’ve empowered teams to excel, fostered a culture of continuous improvement, and ensured alignment with business goals.As a leader, I prioritize collaboration, inclusivity, and data-driven decision-making to solve complex challenges. Whether building high-performing teams or optimizing organizational processes, my focus remains on delivering value and achieving sustainable growth.Let’s connect to discuss how leadership and innovation can drive your organization’s success.

Experience

  1. VP of Operational Excellence

    Qc Ally

    Jun 2025 — Present

    As Vice President of Operational Excellence, I lead enterprise initiatives that strengthen mortgage quality control, elevate operational performance, and reduce risk across the loan lifecycle. My focus includes enhancing process integrity, modernizing QC workflows, improving data transparency, and building accountability-driven teams.Key areas of responsibility include: Driving end-to-end quality control and audit strategy Implementing risk mitigation frameworks and performance metrics Optimizing workflows through process redesign and automation Leading cross-functional initiatives with Technology, Compliance, and Operations Elevating team performance through coaching, feedback, and training programsWith a deep background in underwriting, post-close QC, due diligence, and systems implementation, I bring a hands-on, data-informed approach to driving measurable operational improvement.

Education

  • Southern New Hampshire University

    Bachelor of Science - BS, Business Administration and Management, General

  • Tampa Preparatory School

    High School Diploma

    1988 — 1990

Skills

  • Mortgage Banking
  • Mortgage Lending
  • Training
  • Loans
  • Loss Mitigation
  • Risk Management
  • Credit
  • Banking
  • Mortgage Underwriting
  • Underwriting
  • Financial Risk
  • Loan Servicing
  • Process Improvement
  • Mortgage Servicing
  • Vendor Management
  • Due Diligence
  • Quality Assurance
  • Quality Control
  • Training & Development
  • Technical Training
  • Curriculum Development
  • Competency Based Training
  • Competency Analysis
  • Learning Management Systems
  • E-Learning
  • Distance Learning

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David McCullough — VP of Operational Excellence at Qc Ally in Greensboro, NC, US | Unifers