David McClure

David McClure

Executive Director of Customer Support Operations at Andrew Wommack Ministries @Andrew Wommack Ministries

Colorado Springs, CO, US
EMAILS
d••••••••@awmi.net
MOBILE NUMBERS
+13•••••••34

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WORK HISTORY

Oct 2021 — Present

Executive Director of Customer Support Operations at Andrew Wommack Ministries @Andrew Wommack Ministries

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Woodland Park, CO, US

As the Director of Customer Engagement for Andrew Wommack Ministries, which is one of the largest worldwide ministries. I oversee two different departments with 170 employees who have varied responsibilities, with all the focus on providing excellent Customer Service.The two departments specific duties range from answering phone calls each year. Responding to all emails and Social media interactions, as well as the manufacturing, printing and shipping of all customer products.I started my career with Cummins Engine Company and gave them 34 years, while they provided me with the opportunity to gain experience in how to be a great leader, with the results of Leading well you provide Great Customer Service. Feel free to reach out to me at M••••••••@yahoo.com if you would like him to speak to your organization, team or church.

EDUCATION

1976 — 1979

Bloomington High School

High School Diploma

2014 — 2016

Charis Bible College

Associate of Biblical Studies, Bible/Biblical Studies

SKILLS

Sales OperationsCustomer RetentionSales ManagementCustomer ServiceFleet ManagementWarrantyAutomotiveManagementTeam BuildingProfitPurchasingAutomobileSales ProcessOperations ManagementPartsCustomer SatisfactionPricingAutomotive AftermarketVehicles

ABOUT DAVID MCCLURE

You can never have to many good leaders. I consider the most important thing I can do is focus on influencing the decisions those around me make. it doesn\'t matter if they work for me, if they\'re a peer, or my boss. I can influence them. Leading is like being caption of a ship with a compass rather than a GPS. You have to have one eye on the horizon and the other on the ship. You’re heading towards your destination but you’re watching for small outcroppings or islands that aren’t on your map. You have to spot them or else crash, but how soon you see them makes all the difference. If you don’t see them soon enough, everyone on board gets jolted hard as you quickly move the rudder. If you see them early enough, some of the crew will still get shaken as you adjust but the effects, which are needed are not as traumatic. No matter which one is your scenario, you have to be the one unshaken and undeterred as you still have to deliver the ship with its cargo to the proper destination.As the Executive Director of Operations for Andrew Wommack Ministries, which is one of the largest worldwide ministries. I oversee two different departments with 200 employees who have varied responsibilities, with all the focus on providing excellent Customer Service.The two departments specific duties range from answering phone calls each year. Responding to all emails and Social media interactions, as well as the manufacturing, printing and shipping of all customer products.I started my career with Cummins Engine Company and gave them 34 years, while they provided me with the opportunity to gain experience in how to be a great leader, with the results of Leading well you provide Great Customer Service. Feel free to reach out to me at M••••••••@yahoo.com if you would like him to speak to your organization, team or church.

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