David Martin
Senior Manager of Enrollments and Account Management @Mansfield Energy Corp
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WORK HISTORY
Senior Manager of Enrollments and Account Management @Mansfield Energy Corp
Coaching and Department Leadership• Develop a coaching strategy for staff to achieve or exceed goals and objectives while reviewing performance with staff, helping focus on what is within their control to achieve success and quickly addressing performance issues in a constructive manner• Develop clear vision, goals, and objectives for the department that support company goals and objectives• Implement a strategy for departments to examine and improve key processesReporting• Assist leadership with updates and submission of weekly/monthly/ad hoc reporting• Provide business intelligence regarding trend analysis on productivity, margins, rates, service offerings, etc.• Complete and maintain accurate records of approved deals• Analyze customer profitability and drive improvement through others that result in optimizing account profitabilityAccount Management• Develop and implement a regular communication strategy to connect with existing customers at the corporate and/or local level• Price all standard bid requests• Work with trading and sales teams to ensure pricing models are working appropriately• Ensure all customers are enrolled with utilities on time• Coordinate with various departments to ensure high level of operational issues are resolved completely and in a timely manner• Maintain a high awareness of competitive environment, natural gas trends, current pricing strategies and utility tariffs• Coordinate with Sales, Supply and Customer Care Teams to ensure a seamless onboarding experience, service fulfillment and customer retention.Sales Support• Coordinate efforts between MPG departments and Mansfield shared services associated with the preparation of bid request, submission and approval• Collaborate Trading Desk and Sales Team on new business or renewal of key accounts• Ensure bid documentation is compliant with MPG credit policy, pricing requirements and product model standards• Onboard new brokers and manage current broker relationships
EDUCATION
University of West Georgia
Bachelor's Degree, Finance
ABOUT DAVID MARTIN
Advancing my professional career in Finance, Operations and Management by pursuing a challenging position within a company where the opportunity exists for career growth and professional development. Being ambitious and hard-working to drive improvement, I look to contribute the analytical and interpersonal skills gained through education and professional experience to better my organization. Let me make a difference for you.
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