David Marshall
Assistant Vice President Operational Effectiveness @Aviva Canada
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WORK HISTORY
Assistant Vice President Operational Effectiveness @Aviva Canada
CA
EDUCATION
Insurance Institute of UK
ACII, Chartered Insurer
ABOUT DAVID MARSHALL
I like to creatively disrupt and challenge the norm. I have great ideas. Many people do. Execution is what matters and I do execution. I am an operations specialist with over 30 years of progressive business experience, 22 years specific to the insurance industry including personal and commercial lines and life and pensions. I offer a unique perspective of the industry having worked in teams servicing Brokers, been a Broker, managing an Agency and leading numerous Corporate teams. I am a customer focused leader in business transformation initiatives and operational management, including strategic business planning, technology, and performance management. I offer a solid understanding of the business levers that drive high performance in operations with experience in developing policies, procedures and methodologies, leveraged by cross functional teams to maximize the efficiency and effectiveness of front line staff. I possess leadership and management experience in startups, white labeling, group and affinity partnerships and off shoring business models.
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