David M.
Operations Supervisor @Asembia
Signup · Get unlimited contacts
WORK HISTORY
Operations Supervisor @Asembia
Resolve billing discrepancies and denials, coordinating with pharmacy staff and insurance providers. Attend team meetings to support ongoing program development. Train and supervise billing staff, ensuring adherence to best practices Interface with IT department to improve system functionality and workflow.Recommend process enhancements to reduce errors and improve cash flow. Utilized Asembia A1 platform to run test claims through patient insurance, verifying coverage and resolving issues before processing Identified and resolved pharmacy claim rejections (e.g, coverage issues, prior auth, BIN/PCN mismatches) by contacting insurance providers or correcting processing details in the system.Regularly corrected inaccurate test claim submissions made by other team members, ensuring prescriptions were routed properly and avoiding delays in patient care. Maintained high accuracy standards and supported training efforts by sharing best practices with billing staff.
EDUCATION
Hunter College
Bachelor's degree, Human Biology
Hunter College
Bachelor's degree, Human Biology
Hunter College
Human Biology
ABOUT DAVID M.
I am a Healthcare Operations Supervisor with experience leading frontline teams and improving revenue cycle workflows in complex pharmacy environments.Throughout my career, I have managed technician teams, coached new hires, and played a key role in resolving high-impact insurance denials and operational bottlenecks. My work focuses on strengthening processes, improving turnaround time, and ensuring consistent execution across teams.In my current role, I contribute to workflow optimization and KPI tracking using tools such as Excel, Power BI, and Tableau. I also bring technical experience in SQL, Python, and R, allowing me to support data-informed operational decisions.With a background in both team leadership and process improvement, I am interested in growing into leadership roles where I can drive operational efficiency, strengthen revenue integrity, and support scalable program performance.I am fluent in English, Spanish, Mandarin, and Cantonese, enabling effective collaboration across diverse teams and patient populations.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.