David Lyons
Head of Service Management and Contract Transformation for Digital Channels @DWP Digital
Liverpool, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2018 — Present
Head of Service Management and Contract Transformation for Digital Channels @DWP Digital
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Manchester, GB
DWP Digital Channels provides Contact Centre and Document Management services within the Department for Work and Pensions, supporting citizens of the United Kingdom when they have cause to engage with the Department.
EDUCATION
1998 — 2000
Liverpool John Moores University
MBA
SKILLS
OffshoringProject GovernanceIncident ManagementProject ManagementInfrastructureItilStakeholder ManagementIT StrategyProgramme DeliveryIT Service ManagementChange ManagementWaterfallSdlcProject DeliveryOutsourcingService ImprovementIT OutsourcingService DeliveryPmoProject Portfolio ManagementGovernanceService ManagementPrince2Resource ManagementItil CertifiedVendor Management
ABOUT DAVID LYONS
I am a Prince2 & DSDM Atern (Agile) Programme / Project Manager with a track record of…
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