David Lyons
Technical Program Management Lead at Discover Financial Services
- Role
- Technical Program Lead at Discover
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About David Lyons
Experienced Technical Program Manager with 12 years of experiences currently employed at Capital One in the Discover Card Integration program.
Experience
Technical Program Lead
Jun 2024 — Present
Technical Program Lead for the Discover Card portfolio conversion to Capital One.• Led technical program management for the post-acquisition integration of the Discover Card portfolio into Capital One, overseeing the conversion of millions of Card accounts across products, servicing, and technology platforms.• Owned delivery of multiple cross-functional technical workstreams, coordinating across hundreds of technical and non-technical resources and dozens of technical, product, data, risk, and operations teams.• Drove program planning, roadmap development, dependency management, and execution of the highest priority, executive sponsored initiatives, ensuring alignment across senior leadership at Discover and Capital One.• Identified, assessed, and mitigated high-impact risks potentially affecting millions of customers, established escalation paths, tracking mechanisms, and decision frameworks for rapid response.• Communicated program status, risks, and issues to senior leaders and executives, translating complexity into clear business impacts, timelines, and decisions.• Established program metrics, executive reporting, and operating mechanisms to manage the widespread and cross-functional program to ensure reliable delivery of one of the company’s largest and most complex technology programs.• Mentored and coached technical program managers and other team members to strengthen delivery discipline and adherence to tight program timelines.
Education
Central Catholic High School
High School
University of Massachusetts Dartmouth
Bachelor’s Degree, Economics
Skills
- Microsoft Word
- Microsoft Office
- Customer Service
- Peoplesoft
- Oracle HR
- Project Management
- Agile Project Management
- Business Analysis
- Taleo
- Bmc Remedy
- Microsoft Powerpoint
- Jira
- Systems Analysis
- Business Process Improvement
- Agile Methodologies
- Management
- Bmpn
- Microsoft Excel
- Insurance
- Property & Casualty Insurance
- Lean Six Sigma
- Leadership
- Hris
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