David Lugo
Assistant Manager, Guest Experience at lululemon
- Role
- Assistant Manager, Guest Experience at lululemon
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About David Lugo
I leverage my BA in Journalism and a decade of experience in the sports industry to…
Experience
Assistant Manager, Guest Experience
Oct 2024 — Present · New York, NY, US
Create and foster a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive, and fun experience for all team members- Support Store Manager in hiring and building a strong and diverse team that includes team members with various experiences, backgrounds, and skillsets to drive key results and performance-Support ongoing learning and development of team members consistently and equitably by providing direct feedback, coaching, mentoring, and continuous development check-ins- Lead an exceptional guest (customer) experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching- Accountable for delegated aspects of controllable budget and labor hours- Leadership role directly responsible for subset of store employees as delegated by Store Manager
Education
St. Joseph's College
Bachelor of Arts (B.A.)
2010 — 2014
Skills
- Customer Service
- Photoshop
- Web Design
- Social Media
- Editing
- Microsoft Word
- Social Media Marketing
- Powerpoint
- Microsoft Excel
- Microsoft Office
- Sales
- Fashion
- Creative Writing
- Digital Marketing
- Blogging
- Social Networking
- Leadership
- Wordpress
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