David Ling

Coordinator (Manager), Labour Relations @BC Nurses' Union

BC, CA

Leading a team of 10 direct reports, including a Team Lead, Labour Relations Officers (LRO), Duty to Accommodate Officers, and administrative staff, for the members, comprised of nurses and other healthcare professionals in over 100 worksites, within the Vancouver Coastal Health Authority region. Conducting quarterly performance reviews with each team member, providing timely constructive feedback and coaching on areas for skill development and improvement, leading to a promotion of an LRO within the organization and successful performance change for another. Co-lead as the Union representative for the 2021/2022 Essential Services negotiations at the BC Labour Relations Board, for Strike Headquarters and worksite unit levels with the 6 Health Authority Employers of BC. Participating on the Executive Job Action Team and assisting on the Provincial Job Action Committee to ensure planning, education and clear communication for the members of BCNU in preparation of a strike or lockout. Recommended a process of timely exchange of information that has led to grievance resolves within a month of being referred, as well as reducing third party cancellation fees, as the Union Chair Representative at the British Columbia Healthcare Office of Arbitration (BCHOA). Project lead for policy revisions, updating contract interpretations resources from precedent setting awards and joint agreements, creating and implementing an electronic grievance file management system, approving education and training of LR related materials, and creation and organization of servicing templates, completed by collaborating with other departments and setting and achieving goals (KPI) within budget and on time. Presenting education on contract interpretation, policy changes, case law and arbitral jurisprudence to direct reports, elected officials, stewards, and members at regional meetings members with clear and understandable messaging.

Smith School of Business at Queen's University

Executive MBA (Candidate), Business Administration and Management, General

Queen's University

Master of Industrial Relations, Labor and Industrial Relations

Justice Institute of British Columbia

Associate Certificate in Leadership and Conflict Resolution, Organizational Leadership

Kwantlen Polytechnic University

Business Management Diploma, Business Administration and Management, General

Kwantlen Polytechnic University

Bachelor of Business Administration - BBA, Business Administration and Management, Human Resources