David Levin

About David Levin

A creative partnership, program, relationship, and implementation manager and innovator focused on building lasting community and broad-based collaborations. Seeking to transform healthcare using patient-centered, provider-supportive, community-focused, and data-driven approaches to addressing the root causes of societal challenges and the social determinants of health.•Served with Community Care Partners of Greater Mecklenburg (CCPGM), Novant Health, Atrium Health, and Mecklenburg County Health and Human Services, to prepare a $5M CMMI grant proposal to proactively address social determinants of health.•Spent time with Community Care Plan of Eastern Carolina, Rural Opportunity Institute, etc. to assist FQHCs and nonprofits improving healthcare and education in underserved communities.•Grew Silicon Valley start-up from an idea to $40M/yr. and a team of 100 on multiple continents over a 10 year period, rolling out new technology to thousands of partners. Acquired by Oracle. Developed key partnerships and drove success by collaborating with diverse stakeholders.Applied analytics, technology, and behavioral economics to enhance processes and customer experiences.Demonstrated skills in implementation & training, strategic partnerships, operations and marketing; domestically and internationally, in small, mid-size, and Fortune 50 companies including 9 years as an operations executive at IBM. B2B & B2C experience across multiple sectors including services, healthcare, travel, and hospitality•Analyzed internal and marketplace needs; Identified and implemented solutions for increased profitability, loyalty, and productivity•Highly effective public speaker and trainer

Experience

1. Client Success Manager, Strategic Client Partnerships

   Net Health

   Jan 2022 — Present

   Net Health’s mission is to harness data for human health while reuniting caregivers with their calling.We offer EHR software and predictive, actionable analytics for medical specialties, including rehab therapy, wound care, home health and hospice, and employee health. Our solutions are trusted in over facilities across the continuum of care, including the nation’s leading hospitals, skilled nursing facilities, senior living facilities, home health and hospice agencies, and outpatient clinics. Our EHR software enables caregivers and their organizations to engage effectively with patients, streamline documentation, staff efficiently, secure maximum appropriate reimbursement and maintain regulatory compliance. Our unique approach to analytics seamlessly presents insights in clinical and operational workflows to improve care and business performance. Net Health is a portfolio company of The Carlyle Group, Level Equity, and Silversmith Capital Partners.Work in partnership with high revenue, complex clients to ensure a strong customer relationship, strong customer satisfaction and success toward achieving goals.• Maintain relationships with key stakeholders, to identify and address goals and challenges, educate on products, drive adoption and utilization, achieve retention goals, and foster expansion opportunities.• Coordinate with Sales to ensure client retention and expansion • Develop an understanding of products, services, and customers’ HIT needs, business models, and workflow. • Monitor and analyze utilization of company products, educate on results, and consult for improvement. • Communicate proactively and consistently to ensure progress against objectives.• Encourage participation in initiatives such as webinars, conferences, and product feedback.• Keep leadership apprised of progress• Coordinate with other departments to ensure escalated issues are resolved in a timely manner, meeting SLA requirements and managing expectations.

Education

• Microsoft and Comp TIAA

  Computer Maintenance/Management A+; Network+; MCSE Networking Essentials; Windows Admin

• W. P. Carey School of Business – Arizona State University

  Master of Business Administration - MBA, Information Technology Management

• North Central High School

  AP and Honors Curriculum

• IBM

  Project Management; Building Services Solutions; Negotiation and Collaboration

• Indiana University Bloomington

  Bachelor of Science - BS with Distinction, Business Administration/Marketing

Skills

• Solution Selling
• Business Planning
• Operations Management
• Crm
• Mobile Devices
• Creative Strategy
• Team-Oriented
• Program Management
• Partner Relationship Management
• Hospitality
• Relationship Management
• Business Relationship Management
• Strategy
• E-Commerce
• Hospitality Industry
• Strategic Partnerships
• Revenue Management
• Product Management
• Budgets
• Team Leadership
• Sales Presentations
• Microsoft Office
• Cross Functional Relationship Building
• IT Service Management
• Account Management
• Revenue Analysis
• Collaborative Problem Solving
• Entrepreneurship
• Enterprise Software
• Team Building
• Customer Loyalty Management
• Cloud Computing
• Coaching
• Competitive Analysis
• Start-Ups
• Professional Services
• Business Development
• Business Analysis
• Cross-Functional Problem Solving
• Lead Generation