David-Lee Freed

IT Operations Team Leader @Dods Political Intelligence

London, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Mar 2022 — Present

IT Operations Team Leader @Dods Political Intelligence

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London, GB

EDUCATION

1996 — 1998

Southgate College

NVQ 1 + 2 Catering & Hospitality, Restaurant, Culinary, and Catering Management/Manager

2010 — 2010

Home Learning College

Comptia A+, Comptia N+, Information Technology

1998 — 2002

The University of Edinburgh

B.A Hons, Music Production

SKILLS

Service ManagementMicrosoft Office 2003CitrixWindows Xp ProMdmAndroidCisco TechnologiesTeam ManagementSccmProject ManagementBlackberryBlackberry Enterprise ServerMicrosoft ExchangeService DeliveryProgram ManagementMicrosoft Office 365Technical SupportDesktop EnvironmentWindows XpPolycom Video ConferencingDesktop DeploymentMicrosoft Office XpWindows 7VmwareActive DirectorySymantec BackupWindows ServerProject PlanningMobile Device ManagementItilIpadWindowsIT Service ManagementLotus NotesGoogle AppsTeam LeadershipLaptopsWindows 8Microsoft OfficeMicrosoft Office 2007

ABOUT DAVID-LEE FREED

A versatile and solution focussed Global Service Delivery Manager with valuable technical knowledge and extensive experience, implementing and managing technology solutions to support IT services, service continuity and IT/digital optimisation, along with an extensive focus to service improvement plans by being acting as an advocate for implementing end user experience programs across multiple locations and business areas. An adept communicator who bridges the gap between business and technology, turning business requirements into technical specifications and explaining technical constraints and possibilities to all parties. A strategist who successfully manages teams and leads all operations/development by enabling the innovative use of technology. Both a team player and an independent thinker, with proficient analytical, problem-solving and decision-making skills and experience in forging multi-level, stakeholder engagement. Proven ability to overcome barriers, mitigate risks, manage services and deliver projects: Now seeking a new challenging position, where expertise and transferable strengths will bring immediate value.

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David-Lee Freed — IT Operations Team Leader at Dods Political Intelligence in London, GB | Unifers