David Kirkpatrick

Digital Product Manager @Helzberg Diamonds

Kansas City, MO, US

Contributed to shaping the long-term vision and roadmap for enhancing Helzberg\'s eCommerce platform. Prioritized innovation, customer-centric strategies, and data-driven decisions to drive online business growth. Collaborated across the organization to improve key metrics such as conversion rates, traffic, and Average Order Value, while also boosting store traffic through enhanced customer engagement. Cultivated deep expertise in Helzberg\'s business and technology ecosystem to propel online success.Key Responsibilities:Developed and executed strategic roadmap for eCommerce platform enhancements.Leveraged data-driven insights to inform product decisions and optimize user experience.Collaborated with cross-functional teams to improve key performance metrics such as conversion rates, traffic, and Average Order Value.Monitored market trends and competitor activity to identify opportunities for product improvement.Led product lifecycle from ideation to launch, ensuring timely and successful delivery.Communicated product vision and strategy to stakeholders and senior management.Managed product backlog, prioritizing features and enhancements based on business value and customer impact.Developed business requirements, user journey, acceptance criteria and test use cases.

Pittsburg State University

Bachelor