David Kelly

About David Kelly

At Vance Thompson Vision, our vision is to create, protect, and maintain clear vision for a lifetime. As a global industry leader in vision surgery, the Vance Thompson Vision team has performed more than procedures and participated in nearly 90 FDA-monitored clinical trials.We specialize in all forms of vision surgery and treatment with a specialized focus on Laser Vision Correction, LASIK, Refractive Cataract Surgery, glaucoma treatment, and facial aesthetic services. Vance Thompson Vision proudly serves patients throughout the country. We are passionate about providing a customer service experience second to none and offering our patients the most advanced eye surgery and vision correction options available today.Research is an integral aspect of Vance Thompson Vision, as it provides access to the technologies of tomorrow. Our research department has been involved in more than 90 FDA-monitored clinical trials, most of which have gained FDA approval. We carefully choose the studies in which we participate because we are committed to the mission of creating vision to inspire the lives of our team, patients, and everyone we touch.

Experience

1. Executive Director

   Vance Thompson Vision

   Sep 2022 — Present · Billings, MT, US

   Positively promoting Vance Thompson Vision within the communities in which we serve.Overseeing and supporting the day-to-day operations of the clinical operations, while ensuring a positive patient experience.Understanding patient flow and the various clinical support roles and maintaining sufficient staffing levels.Developing, establishing, and reviewing clinical operations and procedures in accordance with Vance Thompson Vision policies and procedures.Monitoring patient satisfaction and patient feedback for implementing continuous operational improvement.Acting as a liaison and facilitating communication between doctors, management, and all team members.Evaluating opportunities and making recommendations for capital and efficiency improvements.Mentoring, training, supervising and developing staff to achieve high levels of performance.Communicating regularly, proactively, and clearly at all levels of the organization.