David K. Dugan

About David K. Dugan

I am passionate about improving the quality of life for older adults, and I am searching for that place where passion meets opportunity. My desire is to surround myself with like-minded people, and be part of a team whose mission is rooted in caring for the senior population. My experience in the field of aging comes primarily from my education, volunteer work, and my time as a care-giver. My work experience has been in the areas of office management, customer service, purchasing, and supervision. I do, however, possess the most important trait of anyone who desires to work in the field of aging, and that is that I care deeply about the welfare of older adults.• Master of Arts in Gerontology• Attentive and responsive to the needs of older adults• Experienced care provider• 15 years of progressive and stable office management experience• Organized and efficient work style: proficient at developing effective work processes for the purpose of maintaining accurate and accessible records and histories • Excellent computer skills: MS Office Suite, QuickBooksAlthough I have a background and a passion for the field of gerontology and active aging, I have been working as an Office and Operations Manager at Custom Paper Products for the past 15 years. I love working in an environment where I can create effective processes and work with a flawless attention to detail and accuracy.Skills and KnowledgeSocial Policy and Aging, Biology and Aging, Counseling Older Adults and Their Families, Stress, Health and Aging, Life Span Development: Psychology, Life Span Development: Sociology, Supervising Teams, Computer Records Management, Office Administration, Law Studies.

Experience

1. Office Operations

   Custom Paper Products

   Jul 2015 — Present

   Oversees office operations with primary focus on accounts payables, receivables, sales reporting, purchasing, inventory, logistics, sales support, payroll, and customer service.• Manage the timely processing of accounts payables and receivables of up to $5 million in annual sales.• Supervise the shipping department and delivery scheduling. • Purchase raw materials, resale products, and various services up to monthly.• Provide customer service and assistance with house accounts.• Perform ongoing inventory maintenance and reconciliations. • Create and maintain accurate records related to shipped products. • Produce spreadsheet reports resulting in organizational efficiency and control of shipping, inventory, scheduling, and sales.• Reduced new order processing time by 50% by developing a usable database of customers\' past orders. • Lowered costs in the area of labor and materials, as well as eliminating the need for seasonal help.• Implemented accounting software change from an outdated expensive program, to a \"business-friendly\" version of quickbooks. • Improved productivity by increasing efficiency and accuracy in all areas of use.

Education

• Saint Mary's College of California

  Bachelor of Arts in Law Studies

• University of Southern California

  Master of Arts in Gerontology