David Bowman
Support Manager | Technology Manager | Team Builder | Escalation Resolution | Customer Advocate | Problem Solver | Business Strategy
- Role
- IT Service Desk Manager at Circletwice Managed It Services
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About David Bowman
A “gardener” of people from “mushrooms” to “palm trees”. I am passionate about building strong technical teams that drive knowledge sharing, ongoing self-reliance and ensure retention. While also being a front-line “fire marshal” for many world issues and love being part of the “fire team” that cooled the fires in the world of IT, Security and Network traffic, minimizing down time. Some of my greatest successes are the stories that were never told. Driving strong customer relationships, I have a track record of retention by focusing on customer success, through strong technical support in critical path infrastructure. Key Competencies: Management | Team Building | Process Improvement | Strategic Planning & Implementation | Customer Advocacy | Knowledge Centered Service | Data Center Operations | Leadership | Critical Thinking | Data Mining | Report Building
Experience
IT Service Desk Manager
Circletwice Managed It Services
Oct 2023 — Present
Education
ITT Technical Institute
Bachelor's degree
Griffin College
Bachelor of Applied Science - BASc
ITT Technical Institute
Associate of Science - AS
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