David Howard

Business Operations

Role
Business Operations Manager at Cisco
Location
Durham, NC, US
LinkedIn followers
500 followers

About David Howard

Information Technology professional with deep experience in Support Services and Business Operations. My strengths include service delivery performance, budget management and data analytics. I have achieved success serving as a People Leader, Chief of Staff and Business Operations Manager. • Many years of experience in IT Managed Services Delivery, Business Operations and People Leadership • ITIL based NOC and Service Center Operations • Service delivery performance and SLO/SLA management • Vendor/supplier management • COGS and P&L management • Business and financial analysis • Data analytics and insights • Product and Business Development • Sales support • Passion for Customer Service and an established history of positive client relationships

Experience

  1. Business Operations Manager

    Cisco

    Oct 2023 — Present · RTP, NC, US

    Business Operations Manager, Customer Experience (CX) Renewals and Growth.

Education

  • Saint John's University

    BA, Government

    1985 — 1989

Find verified contacts for anyone on LinkedIn

Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.

Free plan included · No credit card required

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

David Howard — Business Operations Manager at Cisco in Durham, NC, US | Unifers