David Heckman
Customer Success Manager at PayPal
- Role
- Customer Success Manager at PayPal
- Location
- Norristown, PA, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Manager
Jan 2020 — Present · Conshohocken, PA, US
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.As a Customer Success Manager I am creating meaningful relationships with top executives within my merchant portfolio and finding ways to be perpetually stay one step ahead of their needs. I am delivering an optimal merchant experience by providing guidance and insight into payments, processing, and products, while developing deep and meaningful relationships with my clients and internal partners.
Education
University of Maryland - Robert H. Smith School of Business
B.S., Finance
1991 — 1995
Skills
- Financial Services
- Mutual Funds
- Leadership
- New Business Development
- Asset Managment
- Sales
- Management
- Project Management
- Business Analysis
- Sdlc
- Customer Service
- Strategic Planning
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