David Hazboun

Regional Director of Operations @Gulph Creek Hotels

Newton, MA, US

Multi-Property Hotel Leader | Operational Excellence | Revenue Growth | Guest SatisfactionExperienced hospitality professional overseeing four branded and boutique properties across the Boston, Martha\'s Vineyard, Atlanta, and Albany markets. Proven track record of driving operational efficiency, exceeding revenue targets, and delivering exceptional guest experiences across diverse portfolio. Lead daily operations for a 270-room hotel with sq. ft. of event space and two on-site restaurants, ensuring alignment with strategic objectives, budget targets, and Marriott brand standards.Spearheaded post-pandemic recovery initiatives, resulting in sustained revenue growth and consistently high guest satisfaction from 2020 through 2025.In 2024, exceeded total revenue budget by $469K, with year-over-year growth of $686K. Achieved $455K YOY growth in room revenue while reducing room expenses by 1.45%, despite ongoing staffing challenges.Directed Revenue Management Team to optimize pricing strategies through performance metrics (RevPAR, ADR), leading to sustained rate and occupancy improvements.Surpassed top-line revenue targets by 30% in both 2020 and 2021; achieved 43% GOP flow in 2022.Developed and mentored high-performing teams, improving employee engagement and retention while fostering a results-driven culture.Successfully led capital improvement projects, delivering critical upgrades on time and within budget, in full compliance with Marriott brand standards.

Johnson & Wales University

MBA Leadership and Coaching, MBA Leadership and Coaching