David H.
Senior Agile Coach Senior Scrum Master @Shared Services Canada Services Partagés Canada
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WORK HISTORY
Senior Agile Coach Senior Scrum Master @Shared Services Canada Services Partagés Canada
Ottawa, ON, CA
Orchestrate Agile events (including planning, daily scrums, demos, and retrospectives), ensuring alignment and clarity of team goals and deliverables using Azure DevOps as the core platform for managing work items- Apply Power BI analytics to generate actionable insights from Agile metrics (throughput, cycle time, and burndown trends), driving continuous improvement and enhancing team predictability- Partner closely with Product Owners to refine, prioritize, and groom backlogs, ensuring alignment with product roadmaps and business objectives while leveraging Azure DevOps plug-ins to optimize workflows- Deliver tailored coaching to cross-functional teams, fostering an environment of Agile maturity and iterative learning- Spearhead Agile process enhancements, leveraging data from Azure DevOps to boost productivity, quality, and responsiveness through incremental process adjustments- Train team leads on OKRs, providing guidance on drafting, aligning, and tracking objectives and key results to enhance team focus, accountability, and alignment with organizational goals- Lead and facilitate a Scrum Master Community of Practice, fostering knowledge sharing, peer coaching, and continuous improvement among Scrum Masters across the organization.
EDUCATION
University of Ottawa / Université d'Ottawa
Bachelor of Social Sciences
CDI College of Business & Technology (now Everest College)
Information Technology
ABOUT DAVID H.
With over two decades of experience in software development, Agile methodologies, and team leadership, I am uniquely positioned to align teams and organizations towards a culture of continuous growth and collaboration. My developer background, rare among Agile coaches and Scrum Masters, equips me with a profound understanding of the technical challenges and intricacies of software development. This insight enables me to bridge the gap between technical teams and organizational goals more effectively, ensuring that Agile practices deeply resonate and produce tangible results.As an Agile Coach and Scrum Master, I focus on fostering seamless integration and alignment within teams and across organizational structures. I help teams adopt and implement the Scrum framework, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives. My management of team backlogs, sprints, and epics through tools like Jira and Azure DevOps is geared towards enhancing team cohesion and synchronizing efforts with broader organizational strategies.In coaching team members on Agile practices and mindsets, I emphasize the importance of continuous improvement, self-organization, and strategic alignment. My certifications in Agile project management, including PMI-ACP, CSM, and CSPO, complement my hands-on approach, allowing me to guide teams and organizations in not just meeting, but exceeding their operational and developmental goals.
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