David Guerrero

About David Guerrero

With over 20 years of leadership experience across diverse industries such as Hospitality, Retail, Manufacturing, Commission Artwork, Student Loan Servicing, IT, and Transportation, I have consistently excelled in roles where I started with little prior knowledge. My ability to learn quickly and deliver results has enabled me to grow into a top performer and subject matter expert in every team I’ve joined.I’ve had the privilege of leading teams ranging from 10 to 45 members across various locations. Currently, I lead a team of 5 Business Analysts across three states. I enjoy tackling challenges head-on, finding innovative solutions, and driving processes forward, even in resource-constrained environments.

Experience

1. Business Analyst Supervisor

   Nelnet Diversified Services

   Feb 2020 — Present · Lincoln, NE, US

   I\'m a seasoned leader in the field of business analysis, bringing extensive expertise in overseeing quality management, Jira project management, and Agile methodology. I excel in leading diverse operational teams and implementing initiatives that save costs. My track record demonstrates success in improving processes and fostering effective collaboration with stakeholders. Additionally, I have a talent for managing people and delivering exceptional customer service in the loan servicing industry. I am experienced in leveraging production and process automation to enhance efficiency and productivity. Furthermore, I actively contribute as a member of the Nelnet Mentorship program and hold positions as treasurer and board member for Nelnet\'s UNIDOS Associate Resource Group.