David Gray

Associate Director - Global Solution Architecture @NCC Group

Promoted to Associate Director to establish and lead a Global Solution Architecture function across multiple regions.Created a unified framework for Solution Architects, improving collaboration and service delivery efficiency.Led the integration of specialised architecture teams, enabling solutions tailored to client needs across capabilities.Introduced new capabilities, training, and processes that drove a threefold increase in new business win rates, well above the market average for Managed Services. Key initiatives included- Aligning Solution Architecture with sales markets- Breaking down organisational silos to enhance information sharing- Redefining and implementing qualification and risk governance- Streamlining the architecture function to handle more bids while increasing win rates- Building a team of subject matter experts to reduce delivery pressure and strengthen opportunity engagement.