David Graham

About David Graham

With a robust background in security operations management, my focus at Surefox North…

Experience

1. Operations Manager

   Securitas Security Services USA, Inc.

   Jan 2025 — Present · Seattle, WA, US

   Driven Operations Manager with hands-on experience leading day-to-day physical security operations. Skilled in optimizing workflows using dashboards and trackers to improve performance and ensure timely task completion. Strong focus on identifying security gaps, reducing risk, and proposing effective operational changes. Experienced in developing engaging training content, managing performance issues, and supporting recruitment through hiring events and candidate screening.Operational Oversight: Manage day-to-day security operations across multiple sites, ensuring consistent performance and high service standards.Process Improvement & Efficiency: Design dashboards and workflow trackers to monitor KPIs, streamline tasks, and ensure timely completion of operational goals.Risk & Gap Assessment: Identify vulnerabilities and operational risks, proposing proactive solutions to strengthen site security and efficiency.Training Development: Create and deliver engaging training content to enhance officer skills, encourage professional growth, and maintain high engagement.Disciplinary & Performance Management: Lead disciplinary reviews and corrective actions to maintain accountability and team standards.Talent Acquisition: Represent the team at hiring events, screen candidates, and assist with recruitment strategies to ensure strong and capable hires.

Education

• DeVry University

  Business

  2002 — 2003

• Enumclaw High School

  Diploma

  1999 — 2003