David Goodson
Service Manager @ Carolina Handling | Expertise in Fleet Maintenance & Business Growth
- Role
- Service Manager at Carolina Handling
- Location
- Goldsboro, NC, US
- LinkedIn followers
- 500 followers
About David Goodson
Experienced Service Manager with 19+ years in servant leadership, customer service, B2B sales, and field maintenance. Proven track record of achieving high customer retention, boosting sales, and increasing net profit. Skilled in revitalizing underperforming accounts and leading customer-focused teams.
Experience
Service Manager
Jan 2011 — Present · Raleigh, NC, US
Dedicated Field Service Manager responsible for leading 6 field service teams and 23 Field service Technicians. Foster an environment in which customers enjoy high levels of service and associates are motivated to deliver top performance. Manage front-end operations to ensure efficient service, low billing errors, and business growth.
Education
University of Phoenix
Bachelor's degree, Business Administration and Management, General
Universal Technical Institute, Inc.
Associate's degree, Automotive, Diesel, and Industrial Technology
Skills
- Product Development
- Leadership
- Sales Management
- Marketing
- Online Advertising
- Budgeting
- Customer Service
- Account Management
- Entrepreneurship
- Start-Ups
- Social Media Marketing
- Purchasing
- Process Improvement
- Online Marketing
- Sales
- Logistics
- Customer Satisfaction
- New Business Development
- Social Media
- Advertising
- Team Building
- Marketing Strategy
- Operations Management
- Retail
- Budgets
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