David Garcia

About David Garcia

My public, private-sector and non-profit experiences provide a striking range of analytical experiences including stochastic and deterministic techniques. I develop models for support strategies that optimizes functional support, leveraging existing resources, and guiding the systems engineering process.In decision making my experiences include:Regression analysis,Decision analysis,Life-cycle cost analysis,Time-series analysis,Linear programming,Design of experiment,Measures of merit,Probability and statistics,Queuing theory, andGame theory.Connect with me, I am open to opportunities on analytics, learning & development, neuroscience, project management, and renewable energy.

Experience

1. Agent

   Alaska Airlines

   Jun 2025 — Present · Denver, CO, US

   As an airline agent/analyst working onsite I play a pivotal role in ensuring smooth operations and exceptional guest experiences. At the ticket counter, I assist passengers with check-ins, ticketing, and resolving travel-related inquiries, ensuring a seamless start to their journey. In baggage handling, I oversee the efficient processing and tracking of luggage, addressing any issues that may arise. At the gate, I coordinate boarding procedures, manage schedules, and provide real-time updates to passengers, ensuring timely departures and arrivals. My presence at these critical touchpoints ensures that guests receive professional and courteous service throughout their airport experience.Beyond guest interactions, I focus on optimizing operational efficiency and decision-making through data-driven insights. I create and refine workflows to enhance productivity and reduce bottlenecks, ensuring that airport processes run smoothly. By reviewing and analyzing collected data, I identify trends, pinpoint areas for improvement, and develop actionable strategies. My expertise in data visualization allows me to present findings in a clear and impactful manner, enabling stakeholders to make informed decisions. This dual focus on guest service and analytical excellence follows our CARE Framework for the airline, the airport team, and safety of airline transportation.

Education

• New Mexico State University

  M.A.

  1998 — 1999

• Western New Mexico University

  B.S.

  1988 — 1992

Skills

• Government
• Nonprofits
• Report Writing
• Foia Requests
• Analytical Skills
• Project Planning
• Leadership Development
• Survey Analysis
• Analysis
• Workshop Facilitation
• Qualitative Research
• Emotional Intelligence
• Change Management
• Human Capital Management Report
• Public Policy
• Conflict Resolution
• Data Visualization
• Competency Management
• Sas
• Forecasting
• Organizational Needs Analysis
• Predictive Modeling
• Personnel Management
• Management
• HR Policies
• Community Outreach
• Policy Analysis
• Program Management
• Sas Arc
• Speech Writing
• Human Resources
• Organizational Analysis
• Grant Writing
• Program Evaluation
• Congressional Inquiries
• Workforce Planning
• Strategic Planning
• Proposal Writing
• Survey Design
• Project Management