David Garceau
Redefining standards for product technical support and training to HVAC contractors.
- Role
- Technical Support and Training Manager at Gemaire Distributors
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About David Garceau
I am a dynamic, detailed, results driven manager with an excellent record of providing…
Experience
Technical Support and Training Manager
Feb 2015 — Present · US
Gemaire hired me into a specially created position to re-imagine and champion the way they provide technical support and training to the contractor dealer base. In this role I manage the technical support group and provide a corporate focus to the contractor training objectives.The existing technical support representatives are all very skilled individuals and my first focus was to evaluate their strengths and to bring them together as a unified team. This is being achieved through communication, redefining the fundamental team objectives, the use of new technology and the unanimous adoption of a practical core mission statement.
Education
Harcourt Learning Direct
Diploma
Mid Cornwall College of Further Education
A Level Examinations (England)
Center for Creative Leadership (CCL)
Maximizing your Leadership Potential
Wadebridge Comprehensive School
GSCE Examinations
Skills
- Customer Service
- Product Development
- Hvac
- Strategic Planning
- Management
- Team Building
- Training
- Technical Support
- Leadership
- Sales
- Project Planning
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