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David Forsyth

Senior Business Analyst - Higher Education - Ai & Automation @Org

Glasgow, GB
EMAILS
[email protected]
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2025 — Present

Senior Business Analyst - Higher Education - Ai & Automation @Org

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Senior Business Analyst working with the University of East London (UEL) to help assist and develop an automation pipeline, including - Coaching & Upskilling of internal teams in RPA concepts and best practice- Process Discovery Workshops-Process Assessments-Benefits and ROI Analysis-Pipeline Development and Management-Process Mapping and Requirements Documentation-Leading and delivering UAT execution, including design of test cases, test scenarios and success criteria.

EDUCATION

2007 — 2010

Glasgow Caledonian University

Bachelor's Degree, Information Systems Development

1996 — 2002

Rosehall High School

5 SQA Highers

SKILLS

Business AnalysisStakeholder ManagementBusiness Process ImprovementBusiness Process AutomationLeadershipData AnalysisProject DeliveryPresentation SkillsCoachingLean ThinkingLean ToolsRoot Cause AnalysisMentoringEmployee TrainingCustomer Experience AnalysisChange ManagementProject ManagementBusiness ProcessTeam LeadershipManagementGovernanceBusiness RequirementsRisk ManagementFinancial ServicesPmoRequirements GatheringProject PlanningResource ManagementAutomationProcess AutomationConsultingBusiness TransformationRequirements AnalysisTeam ManagementCustomer Relationship Management (Crm)

ABOUT DAVID FORSYTH

Senior Business Analyst & Consultant with 12+ years’ experience delivering change across…

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