David Fergusson
Strategic Planning Analyst @Esure Group
Glasgow, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Aug 2021 — Present
Strategic Planning Analyst @Esure Group
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Glasgow, GB
EDUCATION
2001 — 2007
Larbert High School
Advanced Highers/Highers
SKILLS
Change ManagementAvayaPerformance ManagementContact CentersStakeholder ManagementTeam LeadershipWorkforce ManagementService DeliveryTrainingCall CentersCall CenterTelecommunicationsAnalysisGenesys
ABOUT DAVID FERGUSSON
Experienced Resources Planning Analyst with a demonstrated history of working in the outsourcing industry. Skilled in Avaya Products, Verint Workforce Management, Contact Centers, Training, and Telecommunications. Strong program and project management professional with a Advanced Highers/Highers focused in Art, Computing, Craft and Design, English, French, Geography, Graph Comm, Math, Philosophy from Larbert High School.
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