David Eves

Trust Program Manager @MongoDB

London, GB

As a Trust Program Manager within MongoDB\'s GRC function, I build and sustain confidence with global customers and stakeholders. My role blends technical expertise with strategic communication to foster an environment of confidentiality, integrity, and availability.I lead certification management (ISO 27001, SOC 2, PCI DSS, FedRAMP, GovRAMP, ENS, C5), overseeing the full lifecycle from audit preparation to seamless delivery, which enables customer compliance and accelerates sales. I also manage customer-driven audits, acting as the primary liaison to plan, coordinate, gather evidence, and negotiate outcomes for successful, low-disruption engagements.My work involves proactive customer communications on our security posture and compliance achievements, crafting clear advisories and updates that reinforce trust. I demystify security and compliance for customers and executives, translating complex requirements (ISO, SOC 2, PCI, DORA) into understandable business value.I drive process optimization through automation and AI, enhancing Trust Team efficiency in evidence collection, audit response, and communications. Additionally, I lead and develop talent, mentoring team members on communication, negotiation, and framework expertise to empower them as trusted advisors. My multifaceted approach ensures security and compliance are foundational to enduring trust and accelerated business objectives.

Salisbury University

B.A., History

Fox School of Business at Temple University

Specialized Master's Degree, Information Technology Auditing & Cyber Security