David E. Watterson

About David E. Watterson

At Ferrari Maserati of Central Florida, my focus is on the meticulous oversight of service operations and the pursuit of unrivaled customer satisfaction. With a solid foundation in service operations and a commitment to manufacturing process improvement, my role involves leading a team dedicated to the high-caliber performance of luxury vehicles.The accolade of 2022 Testa Rossa Award Winner for Top Service Manager underscores our team\'s achievements in service excellence. Together, we\'ve cultivated a culture of precision and efficiency, ensuring that every client interaction and vehicle service reflects the prestige of the Ferrari Maserati brand.

Experience

1. Service Manager

   Ferrari Maserati Of Central Florida

   Nov 2016 — Present · Orlando, FL, US

Education

• Seminole State College of Florida

  AS, Automotive Service Management and Technology

  2002 — 2004

• University of Central Florida

  Management Information Systems

  1998 — 2001

Skills

• Forecasting
• Continuous Improvement
• Budgets
• Sales Process
• Marketing Strategy
• Negotiation
• Vehicles
• Motorcycle
• Pricing
• Microsoft Office
• Sales
• Retail
• B2b
• Customer Relations
• Profit
• Dealers
• Automotive Repair
• Automotive Electronics
• Motorsports
• Sales Management
• Public Speaking
• Automotive Technology
• Purchasing
• Process Improvement
• Sales Operations
• Customer Retention
• Customer Service
• Team Building
• Management
• Automotive
• Business Development
• Warranty
• Problem Solving
• Warranty Administration
• Business Planning
• Operations Management
• Automobile
• Inventory Management
• Coaching
• Parts