David M.
Director, Aftersales & Supply Chain | EV & Automotive | Parts Operations | Inventory Optimization | 30+ Years
- Role
- Director, Aftersales Faraday Future Faraday X Ff Eai Robotics at Faraday Future
- Location
- Huntington Beach, CA, US
- LinkedIn followers
- 500 followers
About David M.
Director-level operations executive with 25+ years building and leading aftersales, parts, supply chain, and service functions across EV startups, luxury OEMs, and large dealership groups.At Faraday Future I progressed from Sr. Manager of Parts to Director, After-Sales — ultimately serving as the sole on-site leader accountable for all aftersales functions including parts, warranty, service engineering, quality, diagnostics, customer experience, and business development. In parallel I consult on a live OEM Aftersales Portal connecting manufacturers with service centers — integrating repair orders, parts catalogs, technical documentation, warranty, and management reporting into one unified platform.Key results: Reduced parts inventory $14M → $6M saving $60K/month at Karma Automotive. Managed $22M+ in annual parts sales at Mercedes-Benz. Built a national EV charger distribution network at Pearce Renewables. Developed roadside assistance programs for Faraday Future, and Ionna.Core strengths: Parts & Supply Chain Operations | Inventory Optimization | EV Aftersales Infrastructure | OEM Dealer Networks | 3PL Management | Warranty & Compliance | Team Development | SAP | Salesforce
Experience
Director, Aftersales Faraday Future Faraday X Ff Eai Robotics
May 2025 — Present · Gardena, CA, US
Formally appointed Director, After-Sales following progressive assumption of all aftersales functions across the organization. Accountable for the full spectrum of aftersales operations including parts, warranty, service engineering, quality, diagnostics, business development, and customer experience.• Directed end-to-end aftersales operations for Faraday Future\'s full vehicle lineup — FF91, Faraday X, and Faraday Robotics — as sole on-site aftersales leader• Managed budgets, vendor contracts, and supplier RFPs with focus on cost efficiency, safety, and quality standards• Maintained operational continuity and service delivery standards across all aftersales functions throughout significant organizational restructuring
Education
Santa Ana College
Classes, Fire Science/Fire-fighting
Golden West College
Certificate, POST Reserve
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