David Doan

Aspiring Project Manager

Role
Manager at Burger King
Location
Philadelphia, PA, US
LinkedIn followers
500 followers

About David Doan

As an experienced restaurant manager with over 3 years in the hospitality industry, I have honed my skills in overseeing daily operations, leading diverse teams, and ensuring exceptional customer service. My background includes managing both high-end dining establishments and fast-paced casual restaurants, where I have consistently delivered strong financial results through effective cost control and innovative marketing strategies. My ability to train and motivate staff members has resulted in improved team performance and high levels of customer satisfaction. I am adept at streamlining operations, implementing best practices, and fostering a positive work environment. Looking forward, my career objective is to leverage my extensive experience to drive operational excellence and elevate guest experiences in a larger, multi-unit restaurant group. I aim to contribute to the growth and success of a dynamic organization by implementing strategic initiatives, optimizing processes, and enhancing the overall dining experience for customers. With a passion for the hospitality industry and a commitment to continuous improvement, I am eager to take on new challenges and achieve remarkable results in my next role.

Experience

  1. Manager

    Burger King

    Nov 2021 — Present · Philadelphia, PA, US

    Supervised a team of 46 employees to reduce wait times and improve order accuracy, contributing to a 35% increase in customer throughput- Managed inventory levels, conducted regular stock checks, and coordinated with suppliers to ensure timely delivery of goods for the facility- Handled daily cash flow as well as reconciled sales reports ensuring data were entered correctly into proprietary system, assisting in financial planning- Addressing customer concerns and complaints promptly and professionally, improving customers satisfaction scores by 10% after their visits at the restaurant- Trained new hires and conducted ongoing staff training to maintain high levels of performance and compliance with the company standards and work regulations

Education

  • Northeast High School

    High School Diploma

    2017 — 2021

  • Drexel University's LeBow College of Business

    Bachelor of Business Administration - BBA

    2021 — 2025

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David Doan — Manager at Burger King in Philadelphia, PA, US | Unifers