David Dicenso
Retired Sr Strategic Accounts Manager at Samsung Electronics America
- Role
- Sr Strategic Accounts Manager at Samsung Electronics America
- Location
- Cranston, RI, US
- LinkedIn followers
- 500 followers
About David Dicenso
Senior Manager of Field Service Operations with over 40 years of experience in the…
Experience
Sr Strategic Accounts Manager
Feb 2015 — Present · Ridgefield Park, NJ, US
Strategic support and service strategy development for Key Dealers throughout the US. Work directly with the sales / marketing groups to resolve dealer escalations by providing effective service solutions.
Education
Johnson & Wales University
Dilpoma
1980 — 1982
University of Phoenix
Masters
2005 — 2007
Berklee College of Music
BA
1970 — 1976
Skills
- Product Marketing
- Strategic Partnerships
- Resellers
- Channel
- Building Relationships
- Leadership
- Vendor Management
- Analysis
- Electronics
- Team Leadership
- Saas
- Sales Management
- Key Account Management
- Negotiation
- Business Planning
- Operations Management
- Budgets
- P&L Management
- Sales Operations
- Professional Services
- Technical Support
- Call Centers
- Service Management
- Forecasting
- Management
- Field Service
- Crm
- Training
- Logistics
- Customer Satisfaction
- New Business Development
- Strategy
- Retail
- B2b
- Process Improvement
- Long-Term Customer Relationships
- Inventory Management
- Driving Operational Excellence
- Networking
- Product Management
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