David Delong
Pega Consultant | Business Architecture | Application Development | Program Leadership | Team Leadership
- Role
- Sr Pega Developer at Northwestern Mutual
- Location
- West Bend, WI, US
- LinkedIn followers
- 500 followers
About David Delong
I achieve business goals and outcomes by surfacing and tackling the most difficult problems standing in the way. I have a strong background in business analysis, process improvement, workshop facilitation, and project management, as well as technical skills in Pega applications and platforms. I am currently open to contract and full time opportunities. I enjoy learning and working challenging problems at all levels of detail. I have deep hands on and strategic experience in Pega. I completed many Pega certifications including CLSA part 1 but my focus is on the business problems and opportunities. I worked with many large clients and partners across multiple industries on digital transformation programs and other critical efforts. I contributed to the successful delivery of solutions that led to repeat and growing revenues, drove innovation and collaboration on my teams, and enabled the promotion of team members. Some of the skills that I used and developed in this role include Pega Certifications, Workshop Facilitation, Design Thinking, and Analytical Skills.
Experience
Sr Pega Developer
Sep 2025 — Present · Milwaukee, WI, US
Helping elevate Customer Service capabilities with a new Customer Service Desktop built on Pega.
Education
Milwaukee School of Engineering
Lean Six Sigma Transactional Green Belt Course (2009)
Lake Forest College
Bachelors, Computer Science and Economics, Graduated Cum Laude
1999 — 2003
Wisconsin School of Business
How to Influence without Direct Authority; Project Management: Planning, Scheduling, and Control
Skills
- Workshop Facilitation
- Business Intelligence
- Strategy
- Six Sigma
- Agile Methodologies
- Software Development Life Cycle (Sdlc)
- Business Process
- Business Rules
- Analysis
- Business Process Improvement
- Software Project Management
- Team Leadership
- Project Management
- Requirements Analysis
- Sdlc
- Critical Thinking
- Process Improvement
- Business Analysis
- Visio
- Requirements Gathering
- Insurance
- Testing
- Business Requirements
- Business Process Design
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