David Crow
Financial Crime Consultant Fcc, Fiu @M&G
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WORK HISTORY
Financial Crime Consultant Fcc, Fiu @M&G
EDUCATION
University of Stirling
BA (Hons), Criminology, Sociology & Social Policy
University of Stirling
Diploma of Education, Leadership and Management
ABOUT DAVID CROW
I\'m a strategic and data led financial crime investigator and operational leader with over a decade of experience across financial services, regulatory compliance, and law enforcement.I have recently moved into a Financial Crime role at M&G plc, working within FCC / FIU.At the Financial Ombudsman Service, I led complex financial complaints and investigations in consideration of FCA regulation, rules and related legislation, using detailed analysis, stakeholder engagement, and regulatory insight to drive fair, evidence based outcomes. I also played a key role in root cause analysis, continuous improvement, and capability building, coaching colleagues and influencing internal policy development.Previously, I served in Police Scotland, where I led high profile criminal investigations involving fraud, organised crime, money laundering and related offences. I managed cross-agency collaboration with numerous partners, while shaping training and operational models adopted at national level.My approach combines investigative curiosity with strategic thinking. I’m passionate about building resilient teams, improving systems, and protecting customers by identifying risks early and influencing meaningful change.Key strengths:Financial crime & fraud investigation (civil & criminal)FCA regulation, DISP, Consumer Duty, POCAOperational change, controls & risk remediationMI reporting & root cause analysis (Power BI)Cross-functional leadership & coachingOpen-source intelligence (OSINT) & escalation frameworks
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