David Cornes
Customer Care Leader @Barclays
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WORK HISTORY
Customer Care Leader @Barclays
EDUCATION
The Manchester Metropolitan University
Bachelor of Arts (B.A.), Film/Cinema/Video Studies
SKILLS
ABOUT DAVID CORNES
As a Senior Operations Manager at Barclays, I lead teams across multiple functions and locations, ensuring the delivery of high-quality services and products to customers. I leverage my 18+ years of experience in the financial services industry, to drive operational excellence, innovation, and efficiency.My core competencies include, operational & people leadership, workflow coordination, stakeholder engagement, data driven decision making, risk & control oversight, and change execution. I have successfully implemented various operational changes and initiatives within regulated environments, such as streamlining processes, optimising resources, enhancing customer satisfaction, and reducing costs. I am passionate about solving complex problems, creating value, and delivering results that align with the company\'s vision and strategy. I am always eager to learn new skills, explore new opportunities, and collaborate with diverse and talented teams.
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