David Cooper

WORK HISTORY

ABOUT DAVID COOPER

I am a seasoned Manager with 10+ years of operations management, customer service, employee development, and leadership experience in the aquatics and retail sectors. Recognized for demonstrating a natural aptitude for creating and executing impactful process improvement initiatives to optimize operational efficiency, as well as for leading and training employees to build high-performing teams, I have a verifiable history of contributing directly to company growth and expansion throughout my career. Professional focal points include strong communication skills, performance evaluation expertise, and the ability to adapt to ever-changing situations in a fast-paced environment. My current role is a Manager of Training and Development with Pinch A Penny Pool Patio Spa. Under my leadership, I utilize my industry knowledge and extensive skill set to oversee training sessions across five states and deploy online learning modules for an audience of over 3K users. In addition, I liaise with senior management and cross-functional teams to ensure that the company’s overall service and support structure drives our goals forward with minimal expenditures, motivates employees to reach their full potential, and maximizes success. Colleagues describe me as a progressive, driven, down-to-earth, empowering, and results-oriented expert in management who can be relied upon to deliver superior operational support with a solutions-focused mindset.