David Coffey
SVP, Revenue Operations and Customer Success @Elemica
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WORK HISTORY
SVP, Revenue Operations and Customer Success @Elemica
North Atlanta, GA, US
I’m a senior revenue and go-to-market executive with 25+ years of experience scaling global enterprise software companies across Supply Chain Management and Planning. I’ve held leadership roles at SAP, Infor, Kinaxis, and Elemica, helping organizations translate growth strategy into operational performance.I build the structure, alignment, and operating discipline that make revenue organizations predictable, scalable, and customer-centric. My work sits at the intersection of strategy, operations, and execution, turning board-level growth objectives into measurable results across the entire customer lifecycle.As SVP, Global Revenue Operations & Customer Success at Elemica, I partner with the Chief Commercial Officer and global revenue leaders to drive operating rigor and long-term customer value. My focus includes improving pipeline quality and conversion, increasing forecast accuracy, aligning Sales, Marketing, and Customer Success, and scaling post-sale engagement to drive retention and expansion.
EDUCATION
University of Ottawa
MBA
University of Waterloo
B.Env. Studies, Hon
ABOUT DAVID COFFEY
With over 25 years of experience in scaling global enterprise software companies, I specialize in supply chain management, go-to-market strategy, and revenue scaling. As SVP, Revenue Operations and Customer Success at Elemica, I focus on building the structure, alignment, and operating discipline to create predictable, scalable, and customer-centric revenue organizations. My work integrates strategy, operations, and execution to translate board-level growth objectives into measurable outcomes across the customer lifecycle. Previously, I have held leadership roles at SAP, Infor, and Kinaxis, where I contributed to operational improvements, organizational growth, and client success. I am passionate about leveraging my expertise to support teams, enhance performance, and drive sustainable growth. My commitment to collaboration and focus on results align with my mission to deliver value to organizations and their customers.I’ve served as: Board Chair of the Royal Ottawa Hospital Foundation, helping drive governance, strategy, community engagement, and fundraising in support of mental health care; Treasurer, Nature Canada (Canada’s oldest nature conservation not-for-profit); Secretary-Treasurer of the Ruffed Grouse Society of Canada; and Thesis Advisor to MBA Students at Telfer School of Business, University of Ottawa.
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