David Chika
Information Systems Consultant | Certified Salesforce Agentforce Specialist| 20+ Years of Federal Government experience
- Role
- Information Technology Consultant at Cypress Creek Energy
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About David Chika
As Salesforce Enterprise Solution Architect, I bring extensive expertise in Salesforce…
Experience
Information Technology Consultant
Sep 2025 — Present · Washington, DC, US
Salesforce Certified Agentforce Specialist Designed and optimized AI-powered experiences using Salesforce’s Einstein 1 Platform, enhancing user engagement. • Developed prompt templates and flow integrations to streamline customer service operations, improving response times by 30%. • Ensured secure AI data governance and effective retriever configuration, safeguarding client data integrity.
Education
Marymount University
Masters of Business Administration
Skills
- Siebel
- Soa
- Data Warehousing
- Ibm Content Manager
- Crm
- Erp
- IT Strategy
- Data Quality
- Enterprise Architecture
- Sap
- Sdlc
- Solution Architecture
- Eai
- Enterprise Content Management
- Customer Relationship Management (Crm)
- Integration
- Filenet
- Oracle
- Requirements Analysis
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