David Chapman
Manager, Client Services at Crown Castle
- Role
- Manager, Client Services at Crown Castle
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Manager, Client Services
Oct 2012 — Present
Manage a team that handles the wireless customer post sales life cycle including receivables, term & condition modifications and status changes as well as churn management. Manage service receivables and report on trends and areas/customers of concern. Work with the customer to mitigate receivable issues and improve cash flow.
Education
University of Pittsburgh
Bachelors, Communication
1985 — 2005
Skills
- Project Management
- Wireless
- Program Management
- Employee Benefits
- Employee Training
- Peoplesoft
- Permanent Staffing
- Adp Payroll
- Succession Planning
- Employee Engagement
- Training
- Human Resources
- Telecommunications
- Benefits Administration
- Management
- Performance Management
- Deferred Compensation
- Vendor Management
- Contract Negotiation
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