David Cade
Director of Products @TELUS
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WORK HISTORY
Director of Products @TELUS
Toronto, ON, CA
Built out a new product team for our managed services portfolio, developing it into a top-performing division in under a year by fostering a culture of execution and focus: Spearheaded the relaunch of TELUS’s core managed services offering, significantly simplifying and enhancing the user experience, while improving average deal direct margin from 17% to 31%. Launched an advanced cyber security Managed Detection and Response (MDR) solution, positioning TELUS as a leader in cutting-edge cyber defense for clients. Successfully replaced Remote Monitoring and Management (RMM) software, optimizing operational efficiency and enhancing service reliability across the entire managed services portfolio
EDUCATION
Wilfrid Laurier University
Business Administration, Marketing with a Minor in History
SKILLS
ABOUT DAVID CADE
As an accomplished leader in Revenue Operations Enablement, I\'ve been fortunate enough to leverage my abilities in a globally recognized organization like TELUS, where the power of technology and data-driven decision-making form the cornerstone of business operations. My career spans over a decade, a period during which I\'ve seen the transformative power of strategic, tech-driven, and people-centered leadership firsthand.At the core of my professional ethos is an appreciation for the role technology plays in redefining business operations. In the pursuit of this belief, I\'ve directed modernization initiatives that have driven step-change improvements to leads conversion, sales productivity, and time from lead-to-cash.It’s not all about technology, though—I\'m also passionate about creating work environments that inspire individuals to thrive. This has allowed me to build teams with a level of engagement on par with the best organizations in the world.Additionally, I\'m adept at making strategic financial decisions that lead to robust bottom-line growth—a prime example being when I oversaw a capital budget expansion that is set to yield an incremental $39M in earnings.As I continue on this journey, I remain committed and curious to exploring new ways to leverage my expertise in the rapidly changing technology sector.
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