David Andrews

Operations Manager @SCIENTIFIC GAMES

Duluth, GA, US

In my current role I have developed systems and procedures to improve operational quality and team efficiency. Oversaw workforce management planning, volume predictions and capacity planning. Provided leadership for continual management and employee training initiatives. Managed employee-related issues encompassing labor, turnover and diversity. Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches. Trained and guided team members to maintain high productivity and performance metrics. Mitigated business risks by working closely with staff members and assessing performance. Interacted well with customers to build connections and nurture relationships.• Increased production efficiency through employee reassignments.• Significantly reduced overtime expenditures.• Improved employee morale through consistent policies and schedule flexing.

University of Montana

Master of Business Administration - MBA

University of Montana

Bachelor of Science in Business Administration and Marketing