David Allen

About David Allen

Experienced Senior Program Manager with a demonstrated history of working in government administration, financial services, health care and technology. Skilled in Business Process, Business Process Design, Customer Relationship Management (CRM), IT Service Management, IT Strategy. and Project Management with a B.S in Computer Information Management and an M.B.A.

Experience

1. Public Safety Data System Manager

   Montgomery County Government

   Sep 2019 — Present · Gaithersburg, MD, US

   Oversee all aspects of Public Safety IT operations including: Cyber Security, Network and Firewall Controls, Virtualization, Operating Systems, Geographic Information Systems (GIS), Databases, Servers, Interfaces, Workstations, and Public Safety Data Applications. Lead policies & procedures development, change management practices, software management, customer support, systems security management, data center and systems infrastructure management, application build deployments, 24/7 on-call support, IT operations management, and vendor relationships.

Education

• Shepherd University

  Bachelor of Science - BS

• Frostburg State University

  M.B.A.

Skills

• Business Process
• Business Process Re-Engineering
• Erp
• Information Technology
• Vendor Management
• Resource Management
• Certified Project Manager
• Program Management
• Visio
• Governance
• Business Process Improvement
• Disaster Recovery
• Requirements Gathering
• IT Service Management
• Change Management
• Software Documentation
• Sdlc
• Solution Architecture
• Agile Methodologies
• Enterprise Architecture
• Management
• Business Process Design
• Ms Project
• Agile Project Management
• Project Management
• IT Management
• Cross-Functional Team Leadership
• Strategy
• Process Engineering
• Management Consulting
• Business Analysis
• Software Development
• IT Strategy
• Pmo
• Pmp
• Leadership
• Data Warehousing
• Business Requirements
• Project Delivery
• Cmmi