David Alexander
Strategic Merchant Lead @DoorDash
Signup · Get unlimited contacts
WORK HISTORY
Strategic Merchant Lead @DoorDash
Houston, TX, US
Support onboarding and ongoing relationship management processes, ensuring clear communication of organizational policies, documentation standards, and operational expectations• Maintain lifecycle documentation and case tracking in HRIS platforms(Workday), ensuring accurate records, compliance alignment, and follow-through on action items•Conduct coaching-style conversations to address performance concerns, clarify expectations, and improve engagement and retention outcomes• Facilitate training and adoption sessions to improve readiness and understanding of processes• Partner cross-functionally with operations, support, and leadership to resolve concerns and improve workflows• Identify engagement risks and intervene proactively to prevent dissatisfaction or churn• Support change management initiatives and communication of process updates• Ensure adherence to company procedures and compliance standards
EDUCATION
Austin Community College
Associate's Degree, PSYCHOLOGY
ABOUT DAVID ALEXANDER
Strategic Merchant Lead at DoorDash with 10+ years of experience driving growth and building lasting partnerships at global tech leaders like Uber, Zendesk, and SXSW.Proven record of exceeding quotas, reducing churn, and securing Fortune 500 clients by combining data-driven strategy with a people-first approach. Skilled in C-level negotiations, enterprise account growth, and cross-functional collaboration.Passionate about helping merchants scale in an evolving digital marketplace.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.