David Aina

Delivery Lead (Senior Business Analyst Senior Project Manager) @Tritek Consulting Limited

London, GB

Oversee strategic initiatives focused on optimising business operations, automating workflows, and managing cross-functional teams to enhance performance and scalability.• Achieved a 40% efficiency increase by integrating SaaS product analytics and automation tools, enhancing real-time insights and process effectiveness across global training programs.• Improved onboarding workflows by 30%, reducing time-to-productivity through data-driven decision-making, automated tracking mechanisms, and enhanced user experience optimisation.• Developed an analytics-driven reporting system that optimised resource allocation, reducing operational costs by 25% and improving overall decision-making processes.• Spearheaded stakeholder engagement strategies, boosting customer satisfaction ratings by 45% and increasing retention through proactive communication and service enhancements.• Led a global team of 50+ professionals across multiple regions, improving project execution timelines and ensuring continuous alignment with strategic business goals.• Enhanced business scalability through cross-functional collaboration, optimising digital workflows and automating administrative processes for seamless operations.

University of Ghana

Bachelor of Business Administration