Dave Russell
Consultant @Flipside Bms, Llc - Salesforce Consulting Partner
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WORK HISTORY
Consultant @Flipside Bms, Llc - Salesforce Consulting Partner
Fort Lauderdale, FL, US
Creative Director, CRM Subject Matter Expert, Sr. Business Analyst, Salesforce Consultant. Design transformation strategies and configure cloud technology solutions that drive business value. Build trusting and safe environments with client and project team resources, where challenges can be raised without fear, being judged or retribution, with emphasis on problem solving, win-win scenarios and outcomes.• Completed 4.5-year engagement with a leading U.S. City health department, spearheading a comprehensive digital transformation across multiple domains, including Public Health, Professional Licensing, Food Safety, Enterprise Ticketing, Educational Partnerships, School Administration, Emergency Medication Administration, HR Resource Lifecycle Management, Contract and Grants Management, Language Translation Requests, Inventory Management, Covid-19 Contact Tracing, and Constituent Satisfaction.• Assess dynamic business challenges, design data models, security, user interfaces, business logic, and advanced functionality, automation for force.com applications. Hands-on configuration of end-to-end SFDC solutions.• Employ Agile methodologies with technical project teams, mentor business stakeholders through software development activities, and drive QA environment planning and execution.• Drive vision and strategy sessions with client Sr. Stakeholders to define, scope and plan projects.• Direct cross-functional, geographically dispersed teams through business strategies, functional and technical design, prototyping, configuration, custom development, application integrations, deployment, change management and training.
EDUCATION
Duke University - The Fuqua School of Business
MBA, Management, Marketing, eCommerce
University of Connecticut
BA, Economics, Minor Concentration in Communication Sciences
SKILLS
ABOUT DAVE RUSSELL
With over 20 years of consulting and trusted advisor experience, Dave is a 10x Certified Salesforce Consultant, Financial Services Cloud Accredited Professional, and Operations Strategist who helps clients in various sectors achieve business value and transformation through cloud technology solutions. Dave is also a Certified ScrumMaster and a Prosci Certified Change Management Professional. He holds an MBA from Duke University and a BA in Economics from the University of Connecticut. Dave is passionate about creating innovative and scalable solutions that meet and exceed service and performance objectives, as well as building trusting and collaborative relationships with his clients and project teams.
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