Dave Nygren

About Dave Nygren

Motivated & dedicated professional with 20+ years of experience in multiple roles including business process lead, operations/data analyst, program management, communications, & relationship management. Recognized for consistent excellence, exceptional interpersonal skills, rapid execution, meticulous attention to detail, & quality customer service. Innate ability to bring together & connect with employees and Management across matrixed organizations such as Development, Product, Finance, Marketing, Sales, HR, & Legal. Ingrained belief in the highest levels of integrity & ethical business conduct.

Experience

1. Senior Advisor, Federal Business Process Lead

   Dell Technologies

   Mar 2022 — Present · Round Rock, TX, US

   Federal Business Enablement & Operations- Supports DFN & legacy corporate stakeholders in gathering requirements for future application enhancements, grooming and prioritizing backlog, and managing of items per release- Supports Federal Dell Digital (IT) with translating business requirements into technical requirements for DFN and legacy applications- Oversees and supports UAT testing for releases- Gathers requirements across Federal users for future enhancements and integration initiatives- Works with stakeholders to groom and prioritize their backlog for the FBE & O roadmap- Supports UAT testing for features related to Siebel, DSA, and other DFN applications as they relate to customer and sales data- Acts as Data Management BPL for all aspects of the DFN, supporting the Federal Business Process Leads (requirement writers) with knowledge of systems for requirements submittal to Dell Digital and issue escalations- Supports issue resolution and writes requirements for enhancements if solution requires technical work to resolve data management issues within the DFN- Liaises with Dell Digital and business stakeholders to ensure alignment with FBE & O program goals and deadlines- Tracks milestones, deliverables, and work across multiple Federal Dell Digital releases- Provides updates as required to Federal Leadership to share progress, risks and escalate needs- Acts as the L3 support for the Federal Business Enablement and Operation’s (FBE & O) Federal Production Support (FPS) case management team for all issues that fall into product area of responsibility

Education

• Syracuse University

  Bachelor of Arts, Music Industry/Business

  1991 — 1995

• The University of Texas at Austin

  Certificate, Leadership Skills for Managers

  2000 — 2003

Skills

• Analysis
• Pmo
• Building Relationships
• Business Process
• Process Improvement
• Corporate Communications
• Saas
• Vendor Relations
• Expense Reduction
• Business Relationship Management
• Expense Forecasting
• Cross-Functional Team Leadership
• Project Management
• Program Management
• Expense Management
• Partner Relationship Management
• Metrics Analysis
• Operations
• Software Project Management
• Expense Control
• Intranet Development
• Expense Budgeting
• Vendor Management
• Project Coordination
• Business Analysis
• Project Planning
• Business Process Improvement
• Performance Metrics
• Team Leadership
• Software Documentation
• Sdlc
• Forecasting
• Data Analysis
• Enterprise Software
• Financial Analysis
• Human Resources
• Sharepoint
• Project Execution
• Operations Management
• Budgets