Davendra Patel
Head of Ai & Automation Strategy and Innovation @Alter Domus
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WORK HISTORY
Head of Ai & Automation Strategy and Innovation @Alter Domus
London, GB
Global leader in alternative investment services (private equity, real estate, debt markets). Leading the AI & Automation department with a team of 7 developers and 4 Business Analysts across APAC, NA, and EMEA.STRATEGIC LEADERSHIP & VISION• Defined the \"Kinetic Shift\" Strategy — enterprise roadmap transitioning from static chatbots to Action Bots and Agentic Workflows, positioning the firm for an AI-native future by 2026• Established AI Governance Committee and \"Safety First\" framework — private Azure instances, zero data training on public models, compliance with EU AI Act• Championed \"Vibe Coding\"(Natural Language Programming) — democratised development so SMEs build production-grade apps using Replit and Lovable• Implemented hybrid \"Buy & Build\" model — Azure/No-Code for speed, proprietary tools for competitive IP and data sovereigntyGENAI PRODUCTS BUILT• domusAI (Enterprise Co-Pilot): Secure internal ChatGPT (GPT-4o mini, Next.js, Postgres). Scaled from 605 beta testers to global users with 71% engagement rate• domusDocs (Intelligent Document Processing): Auto-classifying 13 categories and 73 sub-categories of financial documents. API-first integration for straight-through processing• Clara (RFP Automation): Automated RFP response system reducing turnaround from days to minutes• Knowledge Agents (RAG): Vector-based bots for IT support — instant \"Level 0\" support significantly reducing service desk ticket volumeAGENTIC AI & AUTONOMOUS OPERATIONS• Multi-Agent Orchestration: Pioneered AutoGen and LangChain Coordinator Agents that orchestrate browser agents and database agents to execute complex workflows autonomously• Claude Skills with code execution achieving 99.9% calculation accuracyOPERATIONAL IMPACT & ROI• 201,160 hours saved (~118 FTEs equivalent) between 2020–2023 through 53 live bots and 6 global tools• $1.1M – $4.8M annual impact through labour cost reduction, error prevention, and capacity increases
EDUCATION
Cardiff University / Prifysgol Caerdydd
MSc, MSc. Computing & Statistics
University of South Wales
2:1, BSc (Hons.) Mathematics & Computing
SKILLS
ABOUT DAVENDRA PATEL
Visionary Head of AI & Automation Strategy with 30+ years in IT and a track record of transforming financial operations through Agentic AI and Intelligent Automation.Orchestrated the \"Kinetic Shift\" at Alter Domus — moving from traditional RPA to an autonomous agentic workforce. Successfully deployed enterprise-grade GenAI solutions (domusAI, domusDocs) to global users, delivering over hours of capacity back to the business with $4.8M annual impact. GenAI Products Built: domusAI (Enterprise Co-Pilot, 71% engagement), domusDocs (Intelligent Document Processing — 13 categories, 73 sub-categories), Clara (RFP Automation), Knowledge Agents (RAG-based Level 0 IT support) Agentic AI: Pioneered Multi-Agent Orchestration using AutoGen and LangChain — browser agents and database agents executing complex workflows autonomously Tech Stack: Azure OpenAI (GPT-4o), Anthropic Claude (Skills/Computer Use/MCP), Python (FastAPI), Next.js, LangChain, RAG, Vector DBs, UiPath (Advanced Certified) Leadership: Team of 7 developers + 4 BAs across APAC, NA & EMEA. Expert in AI Governance, EU AI Act compliance, and \"Buy vs. Build\" strategy in regulated financial environments Innovation: Champion of \"Vibe Coding\"(Replit/Lovable) — democratising software creation so subject matter experts build production-grade apps without engineering degreesOperational Impact: 201,160 hours saved (equivalent to ~118 FTEs)| 53 live bots |$1.1M–$4.8M annual impact
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