Dave Howard
Operations Business Analyst @Rogers Communications
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WORK HISTORY
Operations Business Analyst @Rogers Communications
Toronto, ON, CA
SKILLS
ABOUT DAVE HOWARD
A dedicated Analyst with over 20 years end-to-end experience in Telecom. Expertise includes BI Development, Data Analysis, End User Requirements Gathering, Operations Productivity Insights Analysis and Data Visualization, Business Process Management Suite administration and Robotic Process Automation. With a wide array of technical knowledge, business acumen and personal experience, I look to fix systemic problems so they don\'t come back, build personal relationships for the long term, and seek to understand both business and IT requirements to keep employees engaged, always to satisfy our customer\'s needs.Professional CompetenciesRequirements Gathering & Analysis for Business and Technical Specs | Data Source Identification | In-depth Data Analysis | Report Conceptualization & Development | User Training & Documentation | Written and Oral Communication | ITIL | SDLCTechnical CompetenciesData Warehousing | RDBMS such as Oracle, Sybase, MS SQL Server, Teradata | Base SAS | SSIS | SQL | VBA | MS Access | MS Excel | Microstrategy | Informatica Metadata Manager | Savvion Business Manager | MDX | HTML | Query Optimization | MS Visio
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