Dave Greene
Customer Insights Manager | Driving Business Strategy & Transformation in the IVD & Healthcare Industry | Where Strategic Intuition Meets Operational Excellence
- Role
- Program Manager- Customer Insights at Roche
- Location
- Carmel, IN, US
- LinkedIn followers
- 500 followers
About Dave Greene
With over 20 years of experience in customer experience, digital commerce, operations, and program management, I’ve developed a unique skill set that blends strategic insight with execution excellence. My journey began at BlueSky, a fast-paced digital consulting firm where I rose from Program Management Director to VP of Sales, overseeing operations, scaling teams, and driving revenue growth. This diverse background in leadership and sales has given me a holistic view of business challenges and customer needs.In my current role at Roche Diagnostics, a global leader in the IVD space, I lead the Customer Insights Program, focused on gathering actionable customer insights to shape business strategy. I partner with senior stakeholders across the organization to ensure that customer feedback drives continuous improvement and strengthens the customer experience.I’m passionate about using data and customer insights to create value and improve business outcomes. Whether I’m managing cross-functional teams, optimizing operational processes, or delivering customer-centric solutions, I thrive on making a meaningful impact.
Experience
Program Manager- Customer Insights
Dec 2019 — Present · Indianapolis, IN, US
Education
University of Notre Dame
Bachelors of Science, Aerospace Engineering
1986 — 1990
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